Privacy Policy

Last updated: 18 July 2026

This Privacy Policy explains how Gold-Live ("we," "us," or "our") collects, uses, and protects your information when you use our mobile applications and related services (collectively, the "Apps"). This policy applies to all of our Apps; some features described here may not be available in every App. By using our Apps, you agree to the practices described in this policy.

1 Information We Collect

Information you provide directly

When you contact us, create an account, or use certain features, you may provide information such as your name, email address, and the content of your messages.

Information collected automatically

When you use our Apps, we and our service providers may automatically collect certain information, including:

• Device information (device model, operating system version, unique device identifiers, and mobile network information).
• Log and usage data (features used, time and duration of use, crash reports, and performance data).
• Advertising identifiers used to deliver and measure ads.

Location information

Some of our Apps may request access to your device's location to provide location-based features (for example, prayer times based on your city). You can enable or disable location access at any time through your device settings.

2 How We Use Information

We use the information we collect to:

• Provide, operate, and maintain our Apps.
• Create and manage your account (in Apps that offer accounts).
• Improve, personalize, and develop new features.
• Display relevant advertisements.
• Send notifications and alerts you have requested.
• Analyze usage and monitor performance and stability.
• Respond to your inquiries and provide support.
• Detect, prevent, and address technical issues or fraud.
• Comply with legal obligations.

3 Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your information depends on the data and the context:

• Consent: where you have given us permission (for example, personalized ads, marketing messages, or location access). You may withdraw consent at any time.
• Legitimate interests: to operate, secure, and improve our Apps and understand how they are used, provided these interests are not overridden by your rights.
• Performance of a contract: where processing is necessary to provide a feature you requested.
• Legal obligation: where we must process data to comply with the law.

4 Third-Party Services

Our Apps use trusted third-party services that may collect information used to identify you. These include:

• Google Play Services
• Google AdMob (advertising)
• Google Analytics for Firebase (analytics)
• Firebase Crashlytics (crash reporting)

Each provider processes data under its own privacy policy. We encourage you to review the Google Privacy Policy.

5 Advertising

We use Google AdMob to display ads within some of our Apps. Advertising partners may use device and advertising identifiers to serve ads based on your interests. You can reset your advertising ID or opt out of personalized advertising through your device settings (Google → Ads). For users in the European Economic Area, we request your consent before serving personalized ads.

6 Embedded Third-Party Content

Some of our Apps may display embedded content from third-party platforms (such as video from YouTube, Dailymotion, or similar services). These platforms may collect data such as your IP address and device information and may set their own cookies or identifiers. Their processing is governed by their own privacy policies.

7 Notifications and Communications

Some of our Apps may send push notifications to keep you informed (for example, match updates, prayer time reminders, or price alerts). You can disable notifications at any time through your device settings. If you subscribe to marketing communications, you may opt out at any time using the unsubscribe option or by contacting us.

8 Data Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

• With service providers who process data on our behalf.
• To comply with laws, regulations, legal processes, or governmental requests.
• To protect the rights, property, or safety of our users or the public.
• In connection with a merger, acquisition, or sale of assets.

9 Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10 Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

11 Account and Data Deletion

Some of our Apps allow you to create an account. You can request deletion of your account and its associated personal data at any time by contacting us at appkoooragoal@gmail.com. We will delete your data within a reasonable period, except where we are required to retain certain information for legal, security, or fraud-prevention purposes, which we will explain on request.

12 Children's Privacy

13 Your Data Protection Rights (GDPR)

Depending on your location — and in particular if you are in the EEA or the UK — you have the following rights regarding your personal data:

• Right to access: obtain a copy of the personal data we hold about you.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data (the "right to be forgotten").
• Right to restrict processing: ask us to limit how we use your data.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to processing based on legitimate interests or to direct marketing.
• Right to withdraw consent: where processing is based on consent, withdraw it at any time.
• Right to lodge a complaint: with your local data protection supervisory authority.

To exercise any of these rights, contact us at appkoooragoal@gmail.com. We will respond in accordance with applicable law.

14 International Data Transfers

Your information may be processed and stored on servers located outside your country of residence, where data protection laws may differ. We take steps to ensure your information receives an adequate level of protection.

15 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our Apps after changes take effect constitutes acceptance of the revised policy.

16 Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: appkoooragoal@gmail.com
• Website: https://goldliveksa.com